Kelly Cooper is currently Head of KYC Policy and Advisory, Global Financial Crimes Compliance (GFCC) at JPMorgan Chase. In this role, she manages a global team that cares for the continued improvement and modernization of the firm’s KYC policy requirements, updates the KYC policy to align with new local regulatory requirements and to support business expansion, provides advisory to all lines of business on the interpretation and implementation of requirements, and creates and drives the firm’s external KYC reform agenda.
 
Previously, Kelly was a Senior Vice President at Citi, where she held a number of roles in AML Compliance. Kelly managed Citi’s AML industry engagement, served as the point of contact for US AML regulatory reform, coordinated Citi’s participation in external standard setting efforts, and wrote internal policies, whitepapers, and newsletters on critical industry and emerging risk topics. Additionally, Kelly coordinated cross-AML initiatives through Citi’s BSA Chief of Staff Office and held multiple AML advisory roles supporting various consumer and institutional lines of business.
 
Prior to Citi, Kelly worked at JPMorgan Chase, where she implemented globally consistent enhanced due diligence processes. Kelly began her career in private investigations, where she learned about conducting investigative research and AML compliance.
 
Kelly received a Master of Arts in Financial Integrity as a member of the Financial Integrity Institute’s (CWRU Law School) inaugural class. The focus of her studies was increasing effective financial crimes information sharing between the public and private sectors. Kelly also holds a Bachelor of Science in Anthropology and Studio Art from The College of William & Mary.